Placing Custom Print Orders
Frequently Ask Question
The Process for Placing a Print Order with Ford Printing
The process for placing a print order with Ford Printing involves the following steps:
- Consultation and Design Discussion
- Quotation and Approval
- Creation and Review of Artwork
- Sampling (if requested)
- Production
- Delivery and Shipping
Our dedicated account managers are here to guide you through every step of the process. If you have any questions or need further clarification, our sales support team is always available to assist you.
How Can I Receive a Quote for My Print Project?
To get a personalized quote for your project, you can:
- Visit the "Request a Quote" page or submit a quote request on any of our product pages
- Use our online chat feature to directly connect with the sales team
- Give us a call
- Send an email with your project details to info@fordprinting.com
Typically, we will provide a quote within 2-4 business hours. For more intricate projects, it may take 24-48 hours. Your account manager will keep you updated during the process.
No, Ford Printing does not charge any setup or plate fees, regardless of the size of your order. We offer one transparent price for your entire project. Additionally, larger orders generally lead to lower per-unit prices due to efficiencies achieved during the printing process.
You can make changes to your order before production begins. Depending on the nature of the change, we may need to re-quote your project, and you will receive an updated price.
Please note, custom printed products are specific to each order and cannot be reused for other customers. Under certain circumstances, we may be able to cancel your order during different stages of production; however, cancellation fees may apply based on how much work has already been completed. Our customer service team will inform you of any potential charges. Once the production is completed and your order has entered the shipping phase, cancellations will no longer be possible.
To submit your artwork, simply email it directly to your designated account manager. They will collaborate with our in-house design team to review your files and suggest any technical improvements that could enhance the quality of the final print products.
Here are the essential guidelines for submitting artwork to ensure the best print quality:
File Formats:
- Submit your artwork in editable formats such as AI, PDF, or EPS files.
- Ensure all fonts are outlined and images are embedded before saving your artwork.
- For JPEG or PNG images, ensure they have a high resolution of at least 300 dpi.
Color Schemes:
- Use CMYK or Pantone colors for accurate color reproduction.
- Avoid using RGB color format, as it is meant for on-screen viewing and won’t match print color standards.
Fonts:
- Choose legible fonts, and avoid intricate cursive fonts that may not print well.
- Do not use font sizes smaller than 5pt to maintain clarity.
Dielines & Bleeds:
- Request a custom template or dieline for the products you’re designing.
- Extend your artwork by at least 1/8 inch (0.125") beyond the trim line.
- Maintain a safety margin of 1/4 inch (0.25") around the edges to avoid cutting off crucial elements.
If you have any questions regarding your artwork, feel free to reach out to our sales support team.
Production And Shipping
Frequently Ask Question
Absolutely! We offer custom printed samples upon request. You can receive hard copy samples of your specific project for a nominal sampling fee. Alternatively, you can request samples from our previous printed works free of charge.
The production time for hard copy samples is typically 6-8 business days, depending on the complexity of your project. For bulk orders, the production time generally ranges from 10-12 business days once the final artwork and order details are confirmed. These timelines are approximate and may vary based on the specifics of your project and our production facility's workload. Your dedicated account manager will provide you with more precise details during the ordering process.
If you have tight deadlines, we also offer expedited production options to meet your urgent requirements. Be sure to discuss any specific timing needs with your account manager.
After your order has been shipped, delivery typically takes around 3-4 business days. Throughout the production and shipping process, your account manager will keep you informed with regular updates regarding the status of your order.
Yes, we can divide your order and ship it to multiple locations. Simply provide your account manager with the additional addresses and the quantities to be shipped to each location, and they will assist you with the process.
Yes, we are able to ship orders internationally. Simply share your specific requirements with your account manager. Please be aware that international shipments may incur additional shipping fees, customs duties, and taxes.
