🎨 Free Designing | 🚚 Free Shipping | 🕒 24/7 Support | We are only working with USA Clients 🇺🇸
🎨 Free Designing | 🚚 Free Shipping | 🕒 24/7 Support
🇺🇸 We are only working with USA Clients
+1 (551) 309-8674
🎨 Free Designing | 🚚 Free Shipping | 🕒 24/7 Support | We are only working with USA Clients 🇺🇸
+1 (551) 309-8674

Frequently Asked Questions (FAQs)

Placing Custom Print Orders

The process for placing a print order with Ford Printing includes the following steps:

  • Consultation and design discussion
  • Quotation and approval
  • Artwork creation and review
  • Sampling (if requested)
  • Production
  • Delivery and shipping

Our dedicated account managers guide you throughout the entire process. If you need assistance at any stage, our sales support team is always available.

You can request a quote through multiple channels:

  • Submit a request via the “Request a Quote” page
  • Use live chat to connect with our sales team
  • Call us directly
  • Email your project details to [email protected]

Most quotes are delivered within 2–4 business hours, while complex projects may take 24–48 hours.

No, we do not charge any setup or plate fees.

We offer transparent pricing for the entire project. Larger orders typically benefit from reduced per-unit costs due to production efficiencies.

Yes, changes can be made before production begins.

  • Modifications may require a revised quotation
  • Cancellation may be possible depending on production stage
  • Cancellation fees may apply if work has already started
  • Orders cannot be canceled once shipped

Our customer service team will guide you accordingly.

You can submit your artwork by emailing it directly to your assigned account manager.

Our in-house design team will review your files and recommend improvements to ensure high-quality printing.

To ensure the best print quality, follow these guidelines:

File Formats

  • Use editable formats: AI, PDF, EPS
  • Outline all fonts and embed images
  • Maintain at least 300 DPI resolution for images

Color Mode

  • Use CMYK or Pantone colors
  • Avoid RGB format

Fonts

  • Use clear and readable fonts
  • Avoid sizes smaller than 5pt

Dielines & Bleeds

  • Extend artwork by 0.125 inches (bleed)
  • Keep a 0.25-inch safety margin
  • Request templates if needed

For assistance, contact our support team anytime.

faq-top

Production & Shipping

Yes, you can request:

  • Custom printed samples (for a nominal fee)
  • Samples from previous work (free of charge)

This helps ensure quality before bulk production.

  • Samples: 6–8 business days
  • Bulk orders: 10–12 business days after final approval

Timelines may vary depending on project complexity. Expedited production is available upon request.

Once shipped, delivery usually takes 3–4 business days.

Your account manager will provide updates throughout the process.

Yes, we can split shipments.

Simply provide:

  • Delivery addresses
  • Quantity for each location

Our team will handle the rest.

Yes, we ship worldwide.

Please note:

  • Additional shipping charges may apply
  • Customs duties and taxes may be applicable

Share your requirements with your account manager for details.

faq (1)
Scroll to Top